Refunds & Returns Policy

Returns & Refunds Policy

At Matchday Central Pte Ltd, we strive to provide an exceptional customer experience. We understand that sometimes circumstances may change, and you may need to make changes to your ticket purchase. Please take a moment to familiarize yourself with our returns and refunds policy.

All sales are final

When you make a purchase on our website, please note that all sales are final. This means that once a transaction is completed, we are unable to offer any refunds or exchanges, unless matches are cancelled by the organizing authority.

Cancellation of matches

In the event that a match is cancelled by the organizing authority, we will provide a full refund for your ticket purchase. We understand the disappointment this may cause and we are committed to ensuring you receive the appropriate resolution. Our team will process the refund promptly, and the funds will be returned to the original payment method used during the purchase.

Rescheduled matches

If a match is rescheduled to a different date or time, rest assured that your ticket purchase will still be valid for the rescheduled match. We understand that schedules can change and we want to accommodate your needs as best as possible. We are unable to offer any refunds for rescheduled matches.

Contact Us

At Matchday Central Pte Ltd, we strive to provide exceptional customer service and transparency regarding our returns and refunds policy. If you have any questions or concerns regarding your purchase or our policy, please do not hesitate to contact our customer support team at contact@matchdaycentral.com, who will be happy to assist you.